Payment Policy
At Variety Engines, we strive to make your purchasing experience convenient and transparent. Please review our payment policy to ensure a smooth transaction:
Accepted Payment Methods:
- We currently accept payment by direct bank transfer (ACH or wire), by Zelle, and by Chime. Card payments are not available at this time.
- After you place your order, our sales team will contact you by email with the payment details for the method you chose, or you can reach us first at sales@varietyengines.com or on 216-250-6666. Your order is reserved while payment is arranged, and it ships once payment has cleared.
- Please confirm the payment details with our sales team by email or by phone before sending any funds. Bank, Zelle and Chime transfers are not reversible once completed. We will never ask you to share your bank login, card number or account credentials by email, text message or social media.
International Payments:
- For international orders, payments must be made in USD (United States Dollars).
- International customers should contact us at sales@varietyengines.com before placing an order so that we can confirm payment arrangements and freight costs.
Sales Tax:
- Sales tax is applicable based on the destination address provided during the checkout process.
- The applicable sales tax will be calculated and displayed before the final payment confirmation.
Order Confirmation:
- An order confirmation will be sent to your provided email address upon successful completion of the payment process.
- Please review the order confirmation for accuracy and contact our customer support immediately if any discrepancies are identified.
Payment Security:
- Variety Engines prioritizes the security of your payment information.
- Our website employs industry-standard encryption protocols to ensure the confidentiality of your transaction details.
Payment Processing Time:
- Payments are processed promptly upon order confirmation.
- Delays in payment processing may occur due to external factors, such as banking procedures, and are beyond our control.
Cancellation Policy:
- Orders can be canceled within a specified period after payment, as outlined in our cancellation policy.
- Refunds for canceled orders will be processed according to our refund policy.
Refund Policy:
- Refunds will be issued according to our established refund policy.
- Please refer to the refund policy for detailed information on eligibility and processing times.
Payment Issues:
- If you encounter any payment-related issues, please contact our customer support for assistance.
- We are committed to resolving payment concerns promptly and ensuring a satisfactory shopping experience.
Updates to Payment Policy:
- Variety Engines reserves the right to update this payment policy as needed.
- Any changes to the payment policy will be communicated through our website.
By making a purchase through Variety Engines, you acknowledge and agree to comply with the terms outlined in this payment policy. If you have any questions or require further clarification, please do not hesitate to contact our customer support team.
Thank you for choosing Variety Engines for your automotive and marine needs. We appreciate your trust in our products and services.